Colors may vary slightly due to lighting and screen settings, but we strive to provide accurate and realistic images of every product.

Yes. Each carved detail is produced by skilled artisans using traditional hand-carving techniques. We do not use automated carving machines for our decorative surfaces.

Sample photos or images of similar items can be shared depending on availability and the specific design you are interested in.

We offer shipping within the United States.

Delivery times depend on the item and location. Custom items require additional production time before shipping.

We provide free shipping within the United States.

Most products require simple self-assembly using the included instructions. Each item comes with clear installation guidelines.

For assistance, you can reach us via email or through the contact form on our website. Our support team will get back to you as quickly as possible.

Email: support@roytimber.com
Support Hours: 10:00 AM - 8:00 PM

Yes. Our customer support and design teams are available to help you explore custom dimensions, finishes, or design ideas.

Please provide photos/ videos and a detailed description of the issue to our support team. We will review your case and offer the appropriate solution.

Yes. You can track your order through the link in your confirmation email or by logging into your account.

Wipe the surface with a soft, dry, or slightly damp cloth. Avoid harsh chemicals, abrasive cleaners, and excessive moisture.

Use coasters, table mats, and gentle cleaning products. Avoid placing hot or wet items directly on wood surfaces.

Yes. Each piece includes care and maintenance guidelines specific to the wood type and finish.

Many finishes can be retouched or refinished depending on the level of wear. Contact our team for guidance on restoration options.

Yes. If you have a unique idea or a personal sketch, our artisans can collaborate with you to transform it into a fully handcrafted furniture piece.

You can select from a curated range of hardwoods, finishes, and detailing options. Our team will help you choose materials that best match your aesthetic and structural needs.

Absolutely. From minimal carved accents to full-surface artistic carvings, you can specify the level of detail you want, and our craftsmen will tailor the design accordingly.